{"id":2655,"date":"2020-12-02T08:21:22","date_gmt":"2020-12-02T08:21:22","guid":{"rendered":"https:\/\/kappadata.fr\/?page_id=2655"},"modified":"2025-02-04T10:35:24","modified_gmt":"2025-02-04T09:35:24","slug":"support","status":"publish","type":"page","link":"https:\/\/kappadata.fr\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1672662256728{background-image: url(https:\/\/kappadata.fr\/wp-content\/uploads\/2022\/11\/Fotos-banners-overlay-12.jpg?id=13268) !important;}&#8221; z_index=&#8221;&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item advanced_animations=&#8221;no&#8221; item_padding=&#8221;5% 10% 10% 10%&#8221;][vc_column_text]<\/p>\n<h1>Support<\/h1>\n<p>[\/vc_column_text][vc_column_text]<span style=\"color: #ffffff;\">Do you have any questions about our products and services, or do you need our help? This page explains how we can support your business.<\/span>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221; el_class=&#8221;onlyphone&#8221;][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; background_color=&#8221;#ffffff&#8221; padding_top=&#8221;20&#8243;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_bottom=&#8221;30&#8243;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1594910811095{margin-top: -100px !important;}&#8221;][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; horizontal_alignment=&#8221;center&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;20px&#8221; background_color=&#8221;#f6f6f6&#8243; custom_class=&#8221;card&#8221;][vc_empty_space height=&#8221;20px&#8221;]<div class=\"image_hover \" data-transition-delay=\"\"><div class=\"images_holder\"><a itemprop=\"url\" href=\"\/en\/support\/demo-request\/\" target=\"_self\"><img decoding=\"async\" itemprop=\"image\" class=\"active_image \" src=\"https:\/\/kappadata.fr\/wp-content\/uploads\/2020\/10\/question.png\" alt=\"Main Image\" style=\"\" \/><img decoding=\"async\" itemprop=\"image\" class=\"hover_image\" src=\"https:\/\/kappadata.fr\/wp-content\/uploads\/2020\/10\/question-1.png\" alt=\"Kappa Data icon\" style=\"\" \/><\/a><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h3><a href=\"\/en\/support\/demo-request\/\">Demo request<\/a><\/h3>\n<p>[\/vc_column_text][vc_column_text]If you\u2019d like to test one of our products, fill in the form on this page. We will send you a demo unit, or contact you for further arrangements.[\/vc_column_text]<a  itemprop=\"url\" href=\"\/en\/support\/demo-request\/\" target=\"_self\"  class=\"qbutton  center default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;46px&#8221;][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=&#8221;120px&#8221; el_class=&#8221;onlyphone&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1602843932771{margin-top: -100px !important;}&#8221;][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; horizontal_alignment=&#8221;center&#8221; advanced_animations=&#8221;no&#8221; custom_class=&#8221;card&#8221; background_color=&#8221;#f6f6f6&#8243; item_padding=&#8221;20px&#8221;][vc_empty_space height=&#8221;20px&#8221;]<div class=\"image_hover \" data-transition-delay=\"\"><div class=\"images_holder\"><a itemprop=\"url\" href=\"\/en\/support\/support-request\/\" target=\"_self\"><img decoding=\"async\" itemprop=\"image\" class=\"active_image \" src=\"https:\/\/kappadata.fr\/wp-content\/uploads\/2020\/10\/help-1.png\" alt=\"Main Image\" style=\"\" \/><img decoding=\"async\" itemprop=\"image\" class=\"hover_image\" src=\"https:\/\/kappadata.fr\/wp-content\/uploads\/2020\/10\/help.png\" alt=\"Kappa Data icon\" style=\"\" \/><\/a><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h3><a href=\"\/en\/support\/support-request\/\">Support request<\/a><\/h3>\n<p>[\/vc_column_text][vc_column_text]If you have a question about support for one of our products, contact us or the vendor. You can find more information about the options here.[\/vc_column_text]<a  itemprop=\"url\" href=\"\/en\/support\/support-request\/\" target=\"_self\"  class=\"qbutton  center default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;46px&#8221;][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=&#8221;120px&#8221; el_class=&#8221;onlyphone&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1614116085162{margin-top: -100px !important;}&#8221;][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item vertical_alignment=&#8221;top&#8221; horizontal_alignment=&#8221;center&#8221; advanced_animations=&#8221;no&#8221; item_padding=&#8221;20px&#8221; background_color=&#8221;#f6f6f6&#8243; custom_class=&#8221;card&#8221;][vc_empty_space height=&#8221;20px&#8221;]<div class=\"image_hover \" data-transition-delay=\"\"><div class=\"images_holder\"><a itemprop=\"url\" href=\"\/en\/support\/rma-request\/\" target=\"_self\"><img decoding=\"async\" itemprop=\"image\" class=\"active_image \" src=\"https:\/\/kappadata.fr\/wp-content\/uploads\/2020\/10\/list-1.png\" alt=\"Main Image\" style=\"\" \/><img decoding=\"async\" itemprop=\"image\" class=\"hover_image\" src=\"https:\/\/kappadata.fr\/wp-content\/uploads\/2020\/10\/list.png\" alt=\"Kappa Data icon\" style=\"\" \/><\/a><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h3><a href=\"\/en\/support\/rma-request\/\">RMA request<\/a><\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]If you want to be able to return defective products for replacement or repair without any hassle, conclude an RMA with Kappa Data![\/vc_column_text]<a  itemprop=\"url\" href=\"\/en\/support\/rma-request\/\" target=\"_self\"  class=\"qbutton  center default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;28px&#8221;][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=&#8221;120px&#8221; el_class=&#8221;onlyphone&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1672662256728{background-image: url(https:\/\/kappadata.fr\/wp-content\/uploads\/2022\/11\/Fotos-banners-overlay-12.jpg?id=13268) !important;}&#8221; z_index=&#8221;&#8221;][vc_column][qode_elements_holder number_of_columns=&#8221;one_column&#8221;][qode_elements_holder_item advanced_animations=&#8221;no&#8221; item_padding=&#8221;5% 10% 10% 10%&#8221;][vc_column_text] Support [\/vc_column_text][vc_column_text]Do you have any questions about our products and services, or&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2655","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support: how we assist your business | Kappa Data<\/title>\n<meta name=\"description\" content=\"Do you have any questions about our products and services, or do you need our help? 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